The latest news and media releases from
Norfolk Telecom.

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Norfolk Telecom 4G VoLTYE Certification Testing

Norfolk Telecom (NT) contracted technicians will start VoLTE Certification testing on the 4G mobile network this afternoon, Wednesday 12 May 2021.

Posted on 12 May 2021

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How to Divert Your Landline Phone

The implementation of the new telecommunications network has meant a slight change in the process of diverting a landline phone to another number. Read on for instructions on how to divert your phone.

Posted on 12 March 2021

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Norfolk Telecom SMS Notification Messages

Norfolk Telecom customers will receive SMS notification messages to advise when a data limit is reached and, when your bundle is due to expire.

Posted on 15 January 2021

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3G/4G Update 13 Jan 2021

Norfolk Telecom's 3G/4G network went live yesterday (12 January, 2021) . The system is currently experiencing some issues, these include: the Self-Care APP is unavailable and is offline.

Posted on 13 January 2021

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How to Connect Your SIM to the 3G/4G Network

Norfolk Telecom's 4G network is scheduled to go live on Tuesday 12 January, 2021.

Posted on 08 January 2021

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Can I access the contact details on my phone when 4G goes live?

When you save a person’s contact details in your phone you can choose to save this information to the SIM card in your phone, or to the physical mobile device.

Posted on 06 January 2021

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When to insert your new 4G SIM card

The new 4G network will go live on Tuesday 12 January 2021. Your new SIM card will need to be inserted when you wake up on this day.

Posted on 05 January 2021

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Eight Days til Go Live

Telecom 4G SIM Card Collection Telecom’s 4G service is scheduled to go live next week on Tuesday 12 January, 2021.

Posted on 04 January 2021

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4G SIM Card Collection Update Exciting news!!! 4G SIM cards are now available for collection from Customer Care, however, before you rush to collect your SIM, there are a couple of…

Posted on 16 December 2020

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Communicate easy 3G/4G

The Norfolk Telecom’s new website is now up and running. Connect to www. norfolktelecom. gov.

Posted on 18 September 2020

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